Robotic Process Automation (rpa) as a Reality
BPM involves all combinations of modeling, automating, executing, controlling, measuring and optimizing processes to ensure business objectives, encompassing systems, employees, customers and partners, both within and beyond the boundaries of the enterprise.
RPA (Robotic Process Automation) is the technology that refers to software robots that are programmed and configured to perform repetitive manual tasks, allowing processes to flow, and people to focus on tasks that add value to the business.
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Robotic Process Automation pdf
Robotic process automation (RPA) has become indispensable for companies: productivity, customer satisfaction, employee development, quality and compliance, reduction of operating costs… These are the fundamental challenges that robotic process automation, whose tools have recently evolved, must meet.
This phase is absolutely essential, because it allows us to define customer expectations and identify the automatable processes that best meet them. It is structured in three major stages:
Working closely with each team, special attention must be paid to the customer’s expectations; expectations that the RPA approach must be able to meet: quality, increased productivity, compliance with standards, improved customer satisfaction, etc. These expectations will make it possible to weigh the expected benefits against the complexity and associated development work, in order to define those processes that would be good candidates for automation.
What is a rpa
We are living in the fourth industrial revolution, an era where we find enormous opportunities, but also with many doubts because the world of work is changing, we find more and more robots doing operational and manual jobs.
While many people believe that automation will replace human labor in the future, a McKinsey study estimates that by 2030, investment in technology could create up to 50 million jobs worldwide. In fact, automation contributes to improving the productivity of both employees and companies.
In this era, Robotic Process Automation (RPA), which has adopted the concept of “digital workers” to automate operational tasks, has gained momentum. But when the term robot is used, we think only of machines that walk and perform tasks for industrial processes and forget that robotics also includes purely computer processes, i.e. software robots that improve the quality of processes in organizations.
What is Robotic Process Automation
Many companies are considering using RPA or Robotic Process Automation and although the cost optimization advantages of these tools are widely demonstrated, some questions remain unanswered when it comes to the details of the implementation itself.
In other articles of our blog we explain the benefits and challenges of applying RPA and examples of RPA applications in administrative tasks. In this article we want to focus on a less known but no less important aspect: What steps, roles and team would be needed in case you want to implement an RPA solution?
Automation with RPA is based on a technology that replicates actions of a human being on digital systems. A program (robot) is configured with the steps of the process we want to automate and it will be able, once programmed, to identify, copy and fill in fields in one or more systems in the same way as a human would do it, only with less possibility of errors derived from the repetition of tasks.